Terms & Conditions

Effective Date: 12/19/2024

These Terms & Conditions (“Agreement”) are entered into by and between Dirt-Care USA, a Connecticut corporation with its principal office located at 144 Route 2 Preston CT, 06365 Dirt-Care USA and YOU the customer, who is purchasing goods from Dirt-Care USA via this website or in relation to this distribution agreement.

1. Acceptance of Terms

By accessing or using this website and placing an order, you agree to comply with and be bound by these Terms & Conditions, as well as any applicable laws and regulations. If you do not agree with these terms, do not use this website or place an order with us.

2. Order Acceptance

Orders placed on the Company’s website or via other business channels are subject to acceptance by the Company. We reserve the right to refuse or cancel any order for any reason, including, but not limited to, availability of products, inaccuracies in pricing, or concerns about creditworthiness.

3. Pricing and Payment
Pricing: All product prices are in USD and are exclusive of taxes, shipping, and handling fees unless otherwise stated. Prices are subject to change without notice.
Payment: Payment terms are typically Net30 days, unless otherwise agreed upon in writing. We accept payments via [list of accepted payment methods, wire transfer, checks, ACH, credit card. Credit Card may have a 2% charge.
Late Payments: A late fee of 1.5% per month will be charged on overdue amounts. The Customer is responsible for all costs associated with collections in the event of non-payment.

4. Shipping and Delivery
Shipping Terms: Shipping charges are additional and will be added to the order total at checkout. Shipping costs may vary based on the delivery address and the weight of the order.
Delivery: Estimated delivery times are provided at the time the order is fulfilled. Delivery dates are not guaranteed but are provided for convenience. Delays caused by circumstances beyond our control, including but not limited to weather, transportation issues, or force majeure events, do not result in liability. Resellers receive free shipping on all orders over $500
Title and Risk of Loss: Title and risk of loss for the products pass to you upon delivery to the carrier.

5. Returns and Cancellations
Returns: Products may be returned within 30 days of receipt, provided they are in new, unused condition, and are accompanied by a valid proof of purchase. Certain products may be non-returnable due to their nature, and any exceptions will be specified at the time of purchase.
Cancellations: Orders may be canceled before your order is fulfilled without penalty. After this period, the Customer may be liable for the full order amount. Customers are liable for a 15% restocking fee plus cost of shipping to return. We will exchange or credit the buyer for any defective product.

6. Warranties and Disclaimers
Limited Warranty: We provide a limited warranty on all products for a period of 30 days from the date of delivery, covering defects in materials and workmanship. The warranty does not cover damages resulting from misuse, improper installation, or normal wear and tear.
Disclaimer of Warranties: Except for the limited warranty described above, the products are provided “as is” without any further warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

7. Limitation of Liability
In no event shall the Company be liable to the Customer for any indirect, incidental, special, or consequential damages, including loss of profits, arising out of or in connection with these Terms & Conditions or the sale of products, even if the Company has been advised of the possibility of such damages.

8. Confidentiality
Both parties agree to keep any confidential information shared during the course of this Agreement, including product specifications, pricing, and business strategies, confidential and not disclose it to any third parties without prior written consent, unless required by law.

9. Intellectual Property
All trademarks, service marks, logos, and content on the Company’s website are the property of Dirt-Care USA and may not be used without prior written consent.

10. Indemnification
You agree to indemnify, defend, and hold harmless Dirt-Care USA and its affiliates, employees, agents, and suppliers from any and all claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of our products, website, or services, or any violation of these Terms & Conditions.

11. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of laws principles. Any disputes arising out of or relating to this Agreement shall be resolved in the state or federal courts located in New London, Connecticut.

12. Severability
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

13. Entire Agreement
These Terms & Conditions, along with any agreements or policies referenced herein, constitute the entire agreement between the parties regarding the subject matter of this Agreement. Any amendments or modifications must be in writing and signed by both parties.

14. Force Majeure
The Company shall not be held liable for any failure or delay in performance under these Terms & Conditions if such failure or delay is caused by an event beyond the Company’s reasonable control, including but not limited to natural disasters, labor strikes, pandemics, transportation disruptions, or government actions.

15. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:

Dirt-Care USA
144 Route 2 Preston CT, 06365
Email: info@dirt-careusa.com
Phone: 860-319-9771
Website: dirtcareusa.com